WHO YOU ARE • You're business-minded and result-driven with a customer focus. Retail working experience is preferred. • You've ability to lead business through people by demonstrating high leadership capabilities. • You've ability to prioritise and organise your own work to make efficient use of the time available. • You've interest in people’s everyday life at home and home furnishing. • Fluent in English reading and writing is required. YOUR RESPONSIBILITIES • Optimize the IKEA shopping experience in your shop and store to secure satisfied customers and increase sales. • Motivate and inspire your team using knowledge of the IKEA product range and services, the local market and IKEA customers. • Optimizes sales and profitability of the department through following up, conducting analyses and taking actions. • You actively work towards fulfilling the four tasks of the IKEA store. ABOUT THIS WORK AREA We are the ones meeting our customers – in our stores, online, in our catalogue and beyond. We have knowledge of the IKEA product range, local markets and customer needs and we constantly find new ways of making real connections with our customers to maximize sales and profitability. Together with thousands of colleagues around the world we’re a diverse team working for the continued global success of the IKEA Concept – a concept that helps millions of customers create a better everyday life! QUESTIONS AND SUPPORT? LET'S CONNECT!